Last updated: 1 July 2026
Sikha Tours & Travels ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect through https://sikhatours.com, how we use and protect it, and the choices you have. By using our website or submitting an enquiry, you consent to the practices described here.
Information we collect
Details you provide: when you submit a quotation or enquiry form, or contact us by phone, WhatsApp or email, we collect information such as your name, phone number, email address, pickup and destination, travel dates, passenger count, vehicle preference, tour interest and any notes you share.
Communication records: we may keep a record of your enquiries and our correspondence so we can respond and provide support.
Automatically collected data: like most websites, we may collect limited technical and usage information — such as your device type, browser, approximate location and pages viewed — through cookies and analytics tools.
How we use your information
To respond to your enquiry, prepare quotations, arrange and manage your travel, and provide customer support.
To send you information you have requested and, where permitted, service updates relating to your booking.
To operate, maintain and improve our website and services, and to meet legal or regulatory obligations.
We rely on your consent and our legitimate interest in running our business as the basis for this processing.
Cookies and analytics
We may use cookies and similar technologies to keep the website working, remember preferences and understand how visitors use the site.
You can control or disable cookies through your browser settings; some features may not function as intended if cookies are disabled.
How we share information
With chauffeurs and trusted service partners, only to the extent needed to fulfil your travel arrangements.
With service providers who help us operate (for example website hosting, communication and analytics tools), under appropriate confidentiality obligations.
Where required by law, regulation, legal process or a valid government request.
We do not sell your personal information to third parties.
Data retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, to provide our services, and to comply with legal, accounting or reporting requirements — after which it is deleted or anonymised.
Data security
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security; please share sensitive information with care.
Your rights and choices
You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for future processing, by contacting us.
You can opt out of non-essential communications at any time. We will honour valid requests in line with applicable law.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Third-party links
Our website may link to third-party sites or services (such as maps or messaging apps). We are not responsible for their content or privacy practices; please review their policies separately.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with a revised effective date.
Grievance redressal and contact
Grievance Officer: reachable at atulkumarnehra432@gmail.com or +91 89305 08735. We aim to acknowledge complaints within 48 hours and resolve them within a reasonable period.
If you have any questions or requests, contact us at +91 89305 08735 or atulkumarnehra432@gmail.com.